Shipping Policy – Bhaskar Chai

Firm Name: Bhaskar Trading Company
Registered Address:
73, Shree Ram Vihar, Kalwar Road, Govindpura, Jaipur – 302012, Rajasthan, India
Contact: +91-9828699080
Email: [email protected]
Food License: 22225113000146
GST No.: 08AVAPY2057N1Z0

At Bhaskar Chai, we are committed to ensuring that your favorite chai products reach you quickly, safely, and in perfect condition. Please read our shipping policy carefully to understand how we deliver orders across India.

1. Shipping Coverage

We currently ship to all major cities and locations across India.
Our delivery network is continuously expanding to reach more customers nationwide.

2. Shipping Charges

  • Free Shipping on all orders above ₹500

  • For orders below ₹500, a standard shipping fee (visible at checkout) will be applied based on your location.

3. Order Processing Time

  • All orders are typically processed within 1–2 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

During high-demand seasons or festivals, processing may take slightly longer.

4. Delivery Time

Estimated delivery times after dispatch:

  • Within Rajasthan: 1–3 business days

  • Rest of India: 3–7 business days

  • Remote or rural locations may take a little longer depending on courier availability.

We work with trusted courier partners to ensure fast and secure delivery.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email.
You can track your package online until it reaches your doorstep.

If you do not receive tracking details within 48 hours of placing your order, please contact us.

6. Packaging & Safety

All Bhaskar Chai products are packed with care to maintain freshness, aroma, and hygiene.
We use sealed, moisture-protected packaging for a secure transit experience.

7. Incorrect Address or Failed Delivery

Please ensure the shipping address and contact details are correct at the time of checkout.
If a delivery fails due to:

  • Incorrect address

  • Unreachable phone number

  • Customer unavailability

…the courier may attempt re-delivery or return the package to us.
In such cases, additional shipping charges may apply for re-delivery.

8. Damaged or Missing Items

If your package arrives:

  • Damaged

  • Tampered

  • With missing products

Please contact us within 24–48 hours of delivery with photos/video of the package so we can assist you with a replacement or resolution.

9. Shipment Delays

Sometimes delays may occur due to natural disasters, strikes, lockdowns, or courier issues.
We request your patience during such rare situations.
Our team will keep you updated whenever possible.

10. Contact for Shipping Queries

If you have any questions regarding your order or shipping status, feel free to reach out:

📞 +91-9828699080
📧 [email protected]

We are always here to help!